Where is Twilio located?

Twilio is located in San Francisco, United States .

Who is the current CEO of Twilio?

Khozema Shipchandler is the current CEO of Twilio.

How many employees does Twilio have?

Twilio has 231 employees as of Sep 30, 2024.

When was the latest funding round of Twilio?

Twilio's latest funding round was on Jul 31, 2021.

What is the annual revenue of Twilio?

Annual revenue of Twilio is ₹504Cr as on Mar 31, 2023.

Where does Twilio rank among its competitors?

Twilio ranks 1 amongst 3356 active competitors.

Who are the top competitors of Twilio?

Twilio's top competitors are Genesys, Capillary Technologies and Freshworks.

Twilio - 2025 Company Profile, Funding & Competitors - Tracxn

Company Details

Cloud based omnichannel communication and customer engagement platform. The platform offers a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages, and IP voice communications into the web, mobile, and traditional phone applications. It provides customer data platform that allows users to collect data from different channels, and manage the customer journeys in real time. It caters its solution to industries such as reatil, finance, healthcare, and more.

Website: www.twilio.com/en-us
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Email ID: *****@twilio.com

Key Metrics

Founded Year

2008

Location

San Francisco, United States

Stage

Public

Total Funding

$240M in 13 rounds

Latest Funding Round

Post IPO, Jul 31, 2021, Undisclosed

Investors

Founders Fund & 40 more

Ranked

1^st among 3356 active competitors

Annual Revenue

₹504Cr as on Mar 31, 2023

Employee Count

231 as on Sep 30, 2024

Investment & Acquisitions

Hyro & 34 more

Similar Companies

Genesys & 3304 more

Exit Details

Public

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Twilio has raised a total funding of $240M over 13 rounds. Its latest funding round was a Post IPO round on Jul 31, 2021 for an undisclosed amount. 1 investor participated in its latest round, which include TeleSoft Partners, TDM Growth Partners, TCV and T. Rowe Price.

Twilio has 40 institutional investors including Founders Fund, Fidelity Investments and Bessemer Venture Partners. Mitch Kapor is only Angel Investor in Twilio.

Here is the list of recent funding rounds of Twilio:

Date of funding	Funding Amount	Round Name	Post money valuation	Revenue multiple	Investors
Jul 31, 2021	Undisclosed	Post IPO	6801384	4344120	Zenvia
May 2018	$550M	Post IPO	6693928	9739756	-
Jul 31, 2015	$130M	Series E	9640981	4493918	T. Rowe Price, Fidelity Investments, and 4 more

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View details of Twilio's funding rounds and investors

The founders of Twilio are Evan Cooke and John Wolthuis. Khozema Shipchandler is the CEO of Twilio.

View details of Twilio's Founder profiles and Board Members

Twilio's employee count trend

Twilio has 231 employees as of Sep 24. The total employee count is 4.0% more than what it was in Sep 23. Here is Twilio's employee count trend over the years:

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Top competitors of Twilio include Genesys, Capillary Technologies and Freshworks. Here is the list of Top 10 competitors of Twilio, ranked by Tracxn score:

Overall Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	TeleSoft Partners, TDM Growth Partners & 39 others	83/100
2nd	Genesys 1990, Daly City (United States), Acquired	Omnichannel customer experience and contact center solutions in the cloud	$1.48B	Hellman & Friedman, SVG Capital & 15 others	79/100
3rd	Capillary Technologies 2008, Bengaluru (India), Series D	AI powered loyalty management software for enterprises	$239M	Warburg Pincus, Norwest Venture Partners & 34 others	79/100
4th	Freshworks 2010, San Mateo (United States), Public	Cloud-based business process management suite solutions	$499M	HTIF, WestBridge Capital & 10 others	78/100
5th	Dialpad 2011, San Ramon (United States), Series F	Cloud-based platform offering unified communication solutions	$476M	Polaris Partners, TriplePoint Capital & 28 others	77/100
6th	Five9 2001, San Ramon (United States), Acquired	Provider of AI and cloud based contact center suite solutions	$84.1M	Herald Investment Management, Artiman & 7 others	76/100
7th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	CPP Investments, EDBI & 7 others	76/100
8th	Gupshup 2004, San Francisco (United States), Series F	AI powered customer engagement and support platform for businesses	$484M	Lead Edge Capital, ADS Ventures & 27 others	75/100
9th	Acquia 2007, Boston (United States), Acquired	AI powered digital experience and customer data management platform	$174M	W Capital Partners, Investor Growth Capital & 17 others	73/100
10th	LivePerson 1995, New York City (United States), Public	Cloud based conversational AI platform	-	Herald Investment Management, JANA Partners & 10 others	72/100

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Twilio has made 25 investments in companies including Hyro and Nurdle. Twilio has also acquired 10 companies including Ionic Security and Zipwhip. Here is the list of investments & acquisitions:

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Dec 10, 2024	Investments	Hyro	2014	New York City, United States
Nov 13, 2023	Investments	Nurdle	2023	San Francisco, United States
Nov 30, 2022	Investments	Frame	2016	New York City, United States